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What is the warranty of the FloodMaster unit?
If the FloodMaster Unit detects a leak in a water heater and shuts off the cold water intake to the water heater, what will happen to the water inside the tank? Will it leak out or stay in the tank?
How long does it take to install the FloodMaster valve?
Can I reuse the FloodMaster unit on my new water heater when my existing one reaches its end of life?
What happens if water builds up in the pan from a water source not associated with the water heater and the FloodMaster sensor activates the FloodMaster valve?
Does the FloodMaster unit need any regular maintenance?
Does FloodMaster provide a pan with the FloodMaster unit?
Is there any restriction as to the fuel used by the water heater unit when installing a FloodMaster valve?
Do FloodMaster's products comply with RoHS, WEEE and REACH directives?

 

What is the warranty of the FloodMaster unit?

FloodMaster Inc., the Seller, warrants its products to be free from defects in material and workmanship under normal use from a period of 10 years. The Seller's obligation under this warranty is solely and exclusively limited to the repair and replacement, FOB point of manufacture, the product or part thereof which the Seller's inspection discloses to be defective. Modification, misuse, attempted repair by others, improper installation, or operation shall render this warranty null and void. There are no other warranties expressed or implied whether of merchantability, fitness for a particular purpose or otherwise. The SEller shall in no event be liable for any property damage, personal injury, or any consequential damages, resulting directly or indirectly from the use or operation.

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If the FloodMaster Unit detects a leak in a water heater and shuts off the cold water intake to the water heater, what will happen to the water inside the tank? Will it leak out or stay in the tank?

The water inside the tank may stay there (inside the tank) if a sufficient vacuum has been set up in the system. The worst-case is that the water inside the tank will leak out, but no more water will enter the tank since the FloodMaster valve is closed. The maximum amount of water that will leak out into the premises is, therefore, the maximum capacity of the tank itself. This is better, however, than a continuing flow of water from the intake cold water line through the malfunctioning water heater tank into the premises (in the absence of a FloodMaster valve), especially if the occupants of the premises are not on-site and water flows freely for an extended length of time.

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How long does it take to install the FloodMaster valve?

If a FloodMaster valve is installed simultaneously with the replacement of a water heater, the installation time for the FloodMaster unit may take no longer than the time it would take to replace the water heater by itself. If a FloodMaster unit is being added on to an existing, installed water heater as would be the case in a retrofit, then the installation time would take the same amount of time if you would install any shutoff valve.

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Can I reuse the FloodMaster unit on my new water heater when my existing one reaches its end of life?

Certainly! That’s one of the design features of the FloodMaster unit.

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What happens if water builds up in the pan from a water source not associated with the water heater and the FloodMaster sensor activates the FloodMaster valve?

Once the FloodMaster valve is activated, the cold-water intake to the water heater is shut off. In the absence of a leak in the water heater, there will be no hot water flowing to the rest of the premises. That’s the indication that the FloodMaster unit has activated. Once the source for the water in the pan has been discovered and eliminated, the pan may be cleared of the water and the FloodMaster water sensor may be reset manually. The FloodMaster unit will then be fully operational again.

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Does the FloodMaster unit need any regular maintenance?

No regular maintenance is necessary. The homeowner may wish to periodically test the FloodMaster unit, however. To do so, place the sensor in a small amount of water. This will allow you to hear the valve go on and off. This energizes the FloodMaster valve shutting off the cold-water intake to the water heater. Turn on a hot water faucet elsewhere in the house to verify that the hot water is not flowing. Once verified, the sensor may then be moved back to its de-energized position – resetting the FloodMaster valve and enabling the water flow again.


Does FloodMaster provide a pan with the FloodMaster unit?

Pans are not provided or needed by FloodMaster, however they should be readily available through your plumbing contractor. However, the pan is not necessary with the new sensor.

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Is there any restriction as to the fuel used by the water heater unit when installing a FloodMaster valve?

There are no such restrictions.

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Do FloodMaster's products comply with RoHS, WEEE and REACH directives?

All of FloodMaster's products comply with the RoHS and WEEE directives released by the European Union (E.U.). FloodMaster knows the obligations inherent to the REACH European regulation and will comply as required. FloodMaster does not manufacture and/or import preparations or articles containing chemical substances according to REACH. Click here for more information.

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